Privacy Policy

1. Introduction and Data Controller

voltpixelspt ("we", "us", "our") is committed to protecting and respecting your privacy. This comprehensive policy explains how we collect, store, and process your personal data when you visit voltpixelspt.bond or engage with our consulting services.

Given our operational scope, we adhere stringently to the principles of the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 (DPA), and relevant European Economic Area (EEA) privacy directives, as our headquarters are based in Helsinki, Finland, with a secondary office in London, UK.

2. Categories of Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you, categorized as follows:

• Identity & Contact Data: Includes your first name, last name, job title, corporate email address, telephone number, and the organisation you represent when you submit an enquiry.
• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, and platform.
• Usage Data: Information detailing how you use and navigate our website.
• Marketing and Communications Data: Your preferences in receiving direct correspondence from us regarding our consulting services.

3. Lawful Basis for Processing

We will only use your personal data when the law allows us to. Most commonly, we use your personal data under the following circumstances:

• Performance of a Contract: When we are preparing to enter into, or have entered into, a consulting agreement with your business.
• Legitimate Interests: Where it is necessary for our legitimate interests (e.g., maintaining website security, understanding regional UK traffic), and your interests and fundamental rights do not override those interests.
• Consent: Where you have explicitly provided consent, such as opting into non-essential cookies via our Cookie Banner.

4. Data Sharing and International Transfers

We do not sell your personal data. We may share your data with trusted third-party service providers (such as secure cloud hosting and analytics platforms) strictly for the purposes set out in this policy.

Because our operations span the UK and Finland (an EU member state), data may be transferred seamlessly between these locations under the adequacy decisions adopted by the UK government and the European Commission. We ensure that any external transfers outside these zones are protected by appropriate legal safeguards, such as Standard Contractual Clauses (SCCs).

5. Data Security and Retention

We have implemented robust technical and organisational security measures to prevent your data from being accidentally lost, used, or accessed in an unauthorised manner. Access is limited to personnel who have a strict business "need to know."

We retain Identity and Contact data gathered from unengaged enquiries for a maximum of 12 months. Client operational data is retained in accordance with our specific contractual agreements and statutory limitation periods.

6. Your Legal Rights

Under the UK GDPR, you possess several rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data where there is no compelling reason for its continued processing.
• Right to Restrict Processing: Ask us to suspend the processing of your data under specific scenarios.
• Right to Data Portability: Request the transfer of your data to you or a third party in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us via the details provided in Section 7. We aim to respond to all legitimate requests within one calendar month.

7. Contact Information and Complaints

If you have questions about this policy or wish to exercise your legal rights, you may contact us at:

voltpixelspt
Mannerheimintie 12 B, 00100 Helsinki, Finland
124 City Road, London, EC1V 2NX, United Kingdom

If you are located in the UK, you have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we would appreciate the opportunity to address your concerns before you approach the ICO.